I've been coming here since I was 8 years old. Everyone--the staff, hygienists, assistants, and ESPECIALLY the dentists--are so friendly, welcoming, and very to the point! I've had several crowns, fillings, and, most recently, 2 wisdom teeth extractions which only took 15 minutes! My friends wisdom teeth extractions usually left them in pain and eating liquefied foods for a week, but with Sierra Dental Care/Dr Manuel I was able to eat fried chicken & rice hours after my extraction!!! I love the way Dr Manuel helps make his patients feel comfortable and his attention to detail--it makes me feel like I (and every single one of his patients) receive top-notch care for my teeth! I love AND trust this place!
The staff here are very friendly and welcoming. The dentists are professional and do great work. Dr. Manuel has been my dentist for years and my visits with him are always quick and painless. He is very thorough in his work but efficient. I would recommend him as a dentist to anyone.
Ive been having trouble with them recently. I go in on time for an appointment to sit for 45 minutes in the waiting room. They ask for rediculous co pays last minute, you example * i had an appointment for my wisdom teeth set two weeks in advance then the day before they call me to let me know i cant have it done unless I pay the co pay of $555.00 that day. I had to cancle since i couldnt afford that at the time and they charged me $100 dollars to cancel, it would of been nice to have known that in advance to prepare. Another time they forgot to charge me for another appoinent and decided to come at me all at one time to pay which would of cleaned out my bank account which was a mistake on there end. I know this isnt free and i have no problem paying for work but communication is very bad with them. I may try and find another dentist office. Other than that the dentist that do the work are very good. Its the people in the office that i have the issue with.
Worse place ever...I have a regular dentist, but she does not do root canals on molars.. so I told SIERRA DENTAL...."I'M JUST HERE FOR ROOT CANALS".......they totally ignored anything I said......at the start of my appt they said they were gonna also do a cleaning.. I thought "great".....I had mentioned several times I just need them to do the 2 root canals..SO 3 HRS LATER......they r getting ready to close...THEY START TELLING ME ABOUT THE $1000'S+ of $$$ for work they want to do......I told her I'm just there for root canals.....& a cleaning....SHE SAID THERE'S NO TIME FOR A CLEANING....IT WAS ALMOST 9PM & my appt had started at 6PM.....I said I needed to use the bathroom...& I WALKED OUT.........THEY SUCK
This place isn't a good place. I notice all they care is about how much they can make from you. It is all about sales. I went once for a root canal and they drill all the way in just to tell me they couldn't work on it and then send me to another place. They didn't even bother to make the appointment for me. They basically put a patch on my tooth. And send me away just because they couldn't help me. I immediately made an appointment at that place and got my root canal finish. Then they send the info back to them so they can follow up with me and finish it. But unfortunately my insurance was max out since the root canal took most of it. Well I still was willing to pay out of pack it. I call sierra dental again to tell them I got it done and that I needed to make an appointment and they told me they would call me back but hey never did. Over and over I kept calling to ask why I haven't heard from them. Over all these people seem to only care about you if you have balance remaining. All they care is about their money. I gave them many chances to call me back but over all I am overwhelmed with the terrible service I got from them. Don't come to this place. This place just cares about their profit. Managers never follow up just like they didn't follow up with me.